Customer service is part of our everyday job, from engineering, optimisation to C-suite or construction, we've created products and a culture that's focused on the customer. Our philosophy of Customer WOW of "consistently being better than what you're expected to be", is how we provide the best possible customer experience.
Creating this experience is at the core of what we do and since inception, we work every day to perfect the experience our customers have with us. Honesty, transparency and accountability are the guideposts for every decision and action we take in delivering quality customer service.
We are committed to working together with all open-pit mining customers, raising awareness, encouraging action and to design, develop and maintain safe, optimised, productive and profitable open-pit mines with a view to minimising the environmental impact of our operations, reducing or preventing pollution, limiting waste generation and disposal; and where waste must be disposed of, doing so responsibly.